Pick a seat. See its cockpit.
Every department gets its own screen, not the GM's. A salesperson lands on their deals, accounting on the billing queue and service on the recon board. When one department changes a field, every other screen showing it updates, and nobody retypes it.
Sales
Your headingYour deals, and the next step on each.
Kept by hand today
A deal log and a shared sheet. A salesperson learns what is holding a deal by walking upstairs.
What slips
Missing paperwork, a car that is not ready, a delivery time nobody confirmed.
In your cockpit
- Every deal shows its stage, its blocker and who has it.
- The salesperson sees the paperwork accounting is waiting on, and who to ask.
- Orders and locates wait on their own log, so pending stays honest.
BDC
Your headingLeads worked, and how many became deals.
Kept by hand today
A lead sheet and a text thread with the desk.
What slips
A lead is handed out, the sale happens, and nobody credits the appointment.
In your cockpit
- Each lead records who worked it and who it went to.
- The rotation shows who is up and what each salesperson has been given.
- A deal written for that customer attaches to the lead by itself.
Finance
Your headingWho is up, and your month: deals, gross per deal and products per deal.
Kept by hand today
An order sheet for who takes the next deal, and a punch sheet for products.
What slips
A deal waits on a turn nobody remembers. A product gets typed twice.
In your cockpit
- The finance order rotates itself and shows who is up.
- Products are punched once and feed the reports and the pay calculation.
- Each manager sees their own month, gross per deal and products per deal.
Accounting
Your headingWhat is missing, what is unfunded, and what still needs final gross.
Kept by hand today
Three sheets: missing documents, contracts in transit and titles.
What slips
A missing-docs text reaches the wrong person. Gross is typed a second time.
In your cockpit
- Mark what is missing on a deal and the deal team is told, by name.
- The contract joins the funding schedule the day the car is delivered.
- Final gross is entered once, next to what was quoted.
Service and recon
Your headingCars in the shop by stage, and how long each has waited.
Kept by hand today
A whiteboard of cars and a sheet of repair orders.
What slips
A car sold and the shop never told. A card for a car that is not here.
In your cockpit
- One card per car: repair order, approval, parts, sublet and frontline.
- Sold cars that need shop work show with their delivery day.
- Key steps are dated, so the shop's turnaround is measured, not guessed.
Detail
Your headingCars on their way down and cars still waiting on keys.
Kept by hand today
A group chat asking whether the car made it down yet.
What slips
Keys that never arrive. A car finished and nobody tells delivery.
In your cockpit
- The crew sees a queue of the cars headed their way.
- One tap for keys received, one tap for detail done.
- Delivery sees each step the moment it happens.
Delivery
Your headingToday's deliveries, and what each one is waiting on.
Kept by hand today
A calendar and a stack of checklists.
What slips
The customer arrives and the car is not ready, or the insurance is not done.
In your cockpit
- A day board shows each delivery and what is ready: finance, insurance, OnStar and the car.
- Check-in is logged, and a spot customer's wait is timed.
- Anyone on the deal can see where it stands.
Used cars
Your headingThe clock on every car, from fresh toward red.
Kept by hand today
A used log, a wholesale sheet and a trade log.
What slips
A trade taken in with no miles, keys or stock number. A car that ages past its turn.
In your cockpit
- Trades land with miles, keys and stock number in one place.
- Every used car carries a clock that runs from fresh toward red.
- Wholesale sales record cost and gross, month by month.
Commercial and fleet
Your headingOrders by factory status, and what is due next.
Kept by hand today
Orders tracked by hand from won bid to build to delivery.
What slips
A won bid with no VIN yet. Upfit and wrap work nobody can see.
In your cockpit
- Orders keep their own log with factory status and production week.
- Outside shops sign in and see only the trucks assigned to them.
- Fleet deals keep their own recap.
Owners
Your headingThe month, and how it is pacing against your goal.
Kept by hand today
A recap built by hand at month end.
What slips
Figures that disagree from one sheet to the next.
In your cockpit
- The recap is built from the deals themselves.
- Each figure says where it came from.
- Goals and thresholds are the store's own.
Eight seats, in their own words.
Each story shows how the seat runs today, what people in it asked for, and what it looks like now.
- Service managersRecon board, detail queue and the service recap.Read the story
- Used car managersTurn clock, wholesale board and loaners.Read the story
- Owners and GMsExecutive and service recaps, with the math showing.Read the story
- Commercial and FleetWon bids, factory orders and incentives.Read the story
- Finance managersF&I reports, the pay plan and the finance order.Read the story
- Accounting and titleThe billing queue, funding schedule, final gross and titles.Read the story
- Delivery and detailThe delivery day, the detail queue and the we-owes.Read the story
- Sales managers and BDCThe deal log, the ups rotation, BDC leads and activity.Read the story
Try it in the beta.
DealerCockpit is in beta and we are looking for dealerships to try it as new features arrive. Not everything works as well as we plan yet.